Shipping Policies

Standard Shipping Guidelines

Our standard shipping details are as follows:

Items that are in stock usually ship within 2-5 business days, unless otherwise noted. Once your order ships, you'll be emailed a notification with a tracking link so you know when to expect delivery.

Shipping times are estimates only, and your actual delivery date may vary due to factors beyond our control, such as warehouse processing time, carrier delays, etc.

For ground shipped items, delivery will occur via UPS or FedEx, to your front door, porch, etc, with no signature required.

For freight shipped items, your order will be shipped via freight carrier with a signature-required curbside delivery. The carrier will call you once your shipment reaches your local terminal in order to set up the delivery appointment. Please be aware that with our standard freight shipping, the drivers will not be able to bring the shipment into your home. A curbside delivery is exactly as it sounds; the carrier will arrive, remove the item from their truck and leave the item in your possession at your curb. You will, of course, have the opportunity to inspect the item at this time prior to signing the delivery paperwork.

Additional Considerations

Your tracking number may not show immediate movement online: Please allow 2-3 business days for tracking information to update. We occasionally send tracking when the label is created, and requires additional time to leave the warehouse.

Canceling an order or altering a shipping address once it is placed: Unfortunately, once your order is placed, we typically cannot alter or change the items on it. Please contact us immediately with any necessary changes and we will do our very best to assist you. It may be possible for an order to be modified or canceled before it is shipped, but if it is already in the transit process, we will discuss the options and fees with you that would apply. (Fees do apply for typos, mistakes, or misspellings in your shipping address that require changes to be made with the carrier.)

Wait times for backordered items vary: The estimated dates vary per individual product. Whenever possible, we provide the expected restock date on the product page. If there isn't one listed, we would be happy to investigate for you!

Shipping outside the 48 contiguous states: We can ship some items to Hawaii and Alaska; please reach out to find out the cost for shipping, and to check out via phone with us. Otherwise, we don't have the capability to do so, but hope to offer this service soon!