Return Policies
Though we are sure you will love the items you order from us, we understand that once in your home, it may not be right for your space. If that is the case, please let us know within 7 days of receiving your order. We will provide you with a Return Authorization number and return instructions as quickly as possible (typically within 72 hours). Please keep your original packaging; it is generally the only way to ship back your return.
Most items on our site are eligible for a return, with a few reasonable exceptions:
Assembled and/or modified items
Custom made or special order items
Opened bedding materials
Items deemed to be in used condition
Items without the original packaging
Requesting a Return
You may select "Request Return" below to initiate your return you can select "Request Return”. You can also request a return by calling us with your order number at or emailing the request with your order number to donnadonaldson3@aol.com. Our returns department is open Mon-Fri, 8 AM-5 PM EST. Any requests received over the weekend will be responded to the following business day.
For your convenience, we have two options to choose from for your refund:
You may elect to receive a refund back to your original payment method, however, your return will be met with a 10% restocking fee.
Alternatively, we can offer store credit instead of a refund and we will waive the restocking fee altogether.
If your item was incorrect or has a manufacturer defect, please let us know the issue when you request your return from us. We will have you email a photo of the product/issue and the label on the item so we can ensure the return is handled correctly. Incorrect item claims or missing item claims reported outside of 72 hours after arrival, could be denied.
Refunds
We will notify you via email when your refund is issued. Refunds are issued back to the purchasing card and usually post in your account within 1-4 business days.